THE 100 YEAR REBRAND
Auto-Owners Insurance is a top-tier insurance company that has been winning the hearts of the Midwest for over 100 years. And it’s time more folks knew about the most humble Fortune 500 company.
THE ASK
Develop a brand architecture for Auto-Owners that articulates what the brand is promising, and how that is consistently woven throughout communications with agents, policyholders, products, services, and the community.
THE THING IS...
Auto-Owners has been the same down-home, kind hearted, honest company for 100 years and they haven’t needed to advertise too much. So we talked to executives, we called agents, we interviewed customers - and just kept getting the same story: They really are humble and high-quality.
Not only do we need to learn more about their brand, we need to teach them the ins-and-outs of a strong brand architecture that they can apply across all channels of their business.We developed a creative brief format with the help of our clients that will guide us throughout the creative process, ensuring all elements ladder up to the brand architecture. From here, we need to find a tagline that can effectively communicate who we are.
THE STRATEGY
Simple Human Sense.
Somewhere along the way, insurance companies have lost the human touch. Along with their fair share of common sense.
But at Auto-Owners, there are real people helping real people. We believe in approaching each individual with humanity and common sense.
THE RESULTS
We put our new brand architecture to the test with a full 360 campaign to let folks know that insurance doesn’t have to be complicated an impersonal. It can be simple human sense.
AND WE DIDN’T STOP THERE…
The Simple Human Sense tagline was applied to not only advertising, but the foundation of the brand. It now carries through internal documents and processes, but with independent agents, and within the community.
THERE’S ALWAYS MORE
We included a brand new library of creative assets for agents to work independently under a cohesive message.
THANK YOU
Agency: David&Goliath
Account: Robin Osborne, Lisa Wong
Strategy: Kristen Knape, Renee Welch, Kirsten Hauser
Creative: Josh Miller, Steve Yee, Courtney Pulver, Rob Casillas, Lisa Donato, Chris Davis
Production: Gorilla